Terms and Conditions
Spirit Pub Company (company number 7662835) is registered in England and Wales and has it's registered office at Sunrise House, Ninth Avenue, Burton-upon-Trent, Staffordshire DE14 3JZ, VAT number 745 7724 03, email address email@example.com.
These terms and conditions apply to the websites accessible via the following url addresses: www.flaming-grill.com and www.flaminggrillpubs.com. The websites are maintained by Spirit Pub Company Limited.
Any use by you of this site is subject to your acceptance of the terms and conditions set out in this legal notice.
If you access this site you are deemed to have read and accepted the above statement. If you do not accept these terms and conditions please leave the site now.
Information and Data Protection
All parties shall comply at all times with the Data Protection Act 1998 (the "Act") and any regulations made under the Act.
We will use the information provided by you to inform you about our latest promotions and/or any specific products and services that we think might be of interest to you. You can opt-out of receiving these updates at any time by simply sending an email to firstname.lastname@example.org.
Trade marks, copyright, linking and other use of these Websites
All trademarks on the Websites are owned by us or our licensors (including third party providers of products and services available via the Websites). Except where otherwise stated, all contents on the Websites are © Spirit Pub Company Limited.
Unless specifically stated that particular materials can be used more widely, you are only permitted to download the materials contained on the Websites to a single personal computer and/or to print a hard copy of the materials contained on the Websites for personal use and provided all copyright, trade mark and other proprietary notices are left intact. The grant of this limited licence is conditional upon your agreement to and compliance with all the terms and conditions set out in this document. Any other use of any of the materials on this Websites including reproduction (for any purposes other than those noted above), modification, distribution, or republication, without our prior written permission is strictly prohibited, and is a violation of ours and/or our licensors' proprietary rights. You may not link to this Websites, nor frame it, without our express permission. If you would like to link to the site please contact us.
While we endeavour to ensure that the information on the Websites is correct, we do not warrant the accuracy or completeness of the material on the Websites. We may make changes to the functionality of the Websites, the material on the Websites at any time without notice. The material on the Websites may be out of date and we make no commitment to update the material. The material on the Websites is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Websites on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal disclaimer, might have effect in relation to the Websites. We will use our reasonable endeavours to ensure that the Websites are fully operational at the times we have indicated it will be available. However we cannot and do not guarantee that the Websites will be available at all times or that it will be fault free. In particular access to the Websites may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out. Further, by using the Websites, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within our control and if we are totally or partially prevented or delayed in the performance of any of our obligations in connection with the Websites as a result of any failure of such external services, input or facilities or any other event of "force majeure", we will not be liable to you for the relevant non-performance or delay. For the purposes of these terms and conditions, the expression "force majeure" will be deemed to include any cause affecting the performance by us of our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control and in particular will include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster and any legislation, regulation, rule or ruling of government, court or any competent authority.
To the fullest extent permitted by applicable laws, neither we nor any of our group or associated companies or any of our or their respective directors, employees, affiliates or other representatives will be liable for any loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through the Websites, including any loss of data, income, profit or opportunity, loss of or damage to property, claims of third parties and/or indirect or consequential loss or damages, even we have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event will our total liability to you for all damages, losses, and claims (whether in contract, tort (including negligence), or otherwise) exceed the amount paid by you, if any, for accessing the Websites.
On the Websites we may have provided links to other websites which, at the time of creating the links, were believed to be of interest to our Website visitors. Whilst we will from time to time review the websites to which we have linked, we do not necessarily endorse the contents of those linked websites. We disclaim all liability arising from the information or materials contained on any linked websites.
If you have any complaints or comments about the Websites please contact us by email at guest services or in writing to Guest Services, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ.
In these terms and conditions, the expressions "including" and "in particular" are to be construed as if they were followed by the words "but without limitation" In these terms and conditions, headings have been inserted for ease of reference only and are not to affect the interpretation of the terms and conditions.
We may revise these terms and conditions at any time by amending this page on the Websites. You are expected to check this page from time to time to take notice of any changes we make, as they will be binding on you. Some of the provisions in these terms and conditions may also be amended or superseded by provisions or notices published elsewhere on the Websites. You agree that we are not required to comply with the obligations imposed by regulations 9 (1), 9(2) and 11 (1) of The Electronic Commerce (EC Directive) Regulations 2002.
These terms and conditions and any dispute or claim arising out of or in connection with them (including any non-contractual dispute or claim) will be governed by and construed in accordance with the laws of England and Wales.
Gift Card Terms & Conditions
1. For balance enquiries, full terms, Card enquiries and participating pub restaurants please visit: www.greatbritishpubcard.co.uk/ 2. For any card queries, please ring 08435 064 006 (Mon-Fri, 09:00-17:00). 3. See www.greatbritishpubcard.co.uk/termsandconditions for full terms & conditions and details of how we use your personal information. Use of the Card constitutes acceptance of these terms. 4. The monies on the Card can be used as full or part payment in participating pub restaurants, see www.greatbritishpubcard.co.uk for details. 5. You must be aged 14 or over to purchase Card. Age restrictions may apply to goods/services purchased. 6. Monies on the Card cannot be exchanged for cash. 7. All monies on the Card must be used within 12 months of the date of purchase or last activity. Any balance will be forfeited. 8. Treat the Card as cash; we will not be liable for unauthorised use, lost, stolen or damaged Cards. 9. The Card is not a credit, debit, cheque guarantee or charge Card. 10. We reserve the right to refuse to accept or limit the use of the Card at our sole discretion. 11. Cards cannot be returned, replaced or refunded, except as defined in the Distance Selling Regulations. 12. Additional terms apply to Cards purchased from a third party, please refer to on our website. 13. We reserve the right to amend our terms or withdraw the Card on reasonable notice; changes will be posted our website. Your statutory rights are not affected. 14. Spirit Pub Company Limited. registered in England and Wales (company number 7662835) whose registered office is at Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ trading as the Great British Pub Card.
Food Terms & Conditions
Dishes referenced with a ‘V’ are suitable for vegetarians. Dishes referenced with a ‘VE’ are suitable for vegans. Some scampi pieces may contain more than one tail. Whilst we take care to preserve the integrity of our vegetarian products, we must advise that these products are handled in a multi-environment kitchen. All our food is prepared in a kitchen where nuts, cereals containing gluten and other allergens are prepared and our menu descriptions do not include all ingredients. Guests concerned about the presence of allergens in our food are welcome to ask a member of the team for assistance before ordering. You can also visit our website for allergy and nutritional information. All stated weights are approximate and uncooked. All fish dishes may contain bones. All prices are inclusive of VAT. Photography is for guidance only. Products and offers are subject to availability. We reserve the right to amend or withdraw all offers at any time. We accept all major credit and debit cards supported by a valid PIN. If you have a comment about any aspect of Flaming Grill please speak to the Duty Manager who will be delighted to help you.
Monday - Friday '2 Classics Mains For' Offer
Offer available all day Monday to Friday when purchasing two mains from our Classics range. Offer excludes The Codfather, Jumbo Classics and Sunday Roast. Mains on deal must be ordered together to qualify for the offer. The two lowest priced dishes will qualify for the ‘2 for’ offer. Example: Where a party of 7 are dining, 6 of the lowest priced dishes will be offered in the ‘2 for’ meal deal. Subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time.
Lunch Club dishes are smaller than regular dishes. Scampi may contain one or more tails per piece. Offer available Monday – Friday until 4pm, excluding Bank Holidays. Choose from: Mains - Chicken Breast and Yorkshire Pudding Dinner, Creamy Cajun Pasta (V), Scampi & Chips or Sausage & Mash. Desserts - Profiteroles (V), Ice Cream (V) or Treacle Sponge (V). Offer only valid when buying two of the qualifying dishes specified. Lunch Club offer is not available in conjunction with any other offer or discount.
Burger Wednesday (Available in England & Wales):
Selected drinks available for £1 on a Wednesday, when bought with any Burger. Choose from: Bottle of Heineken, Pint of Carlsberg, Greene King IPA or John Smith’s, 175ml glass of El Mazo white, rosé or red wine, Regular Coca-Cola, Diet Coke or Schweppes lemonade. An alternative will be provided if John Smith’s is not available. Smaller measures are available. Over 18s only, ID may be required. Guests can upgrade their drink for an extra £1. Upgrade drinks: Pint of Guinness, Pint of Strongbow, Pint of Stella Artois or 25ml spirit & mixer including Gordon’s, Smirnoff, Bacardi and Bell's. Smaller measures are available. Product availability varies by pub. Please ask a member of the team for more information.
Burger Wednesday (Available in Scotland):
Upgrade any regular burger to large for only £1 extra on a Wednesday. Offer excludes Flaming Challenge Burger. Subject to availablty. Offer only available in Scottish sites. We reserve the right to cancel, amend or withdraw this offer at any time.
Purchase any 2 steaks on a Saturday and get a bottle of wine for £5. Wine offer only valid on El Mazo Sauvignon Chardonnay, El Mazo Tempranillo Red, El Mazo Grenache Rosé. All products are subject to availability. Alcohol cannot be served to anyone under the age of 18 – proof of ID will be requested. Failure to produce authentic ID will lead to refusal of service. The Manager’s decision concerning proof of ID is absolute. The Management reserves the right to refuse entry. We reserve the right to cancel, amend or withdraw this offer at any time
Offer is available all day, every day on Friday (not available in Scotland). All products are subject to availability. Alcohol cannot be served to anyone under the age of 18 – proof of ID will be requested. Failure to produce authentic ID will lead to refusal of service. The Manager’s decision concerning proof of ID is absolute. The Management reserves the right to refuse entry. We reserve the right to cancel, amend or withdraw this offer at any time.
Email Club Birthday Offer – Starter or Dessert
This voucher entitles the bearer to one free starter or dessert when purchasing any main meal from the main menu. Offer excludes The Ultimate Sharer, Great Wings of Fire and Sweet Sharers. This voucher can only be used at a participating pub and must be presented when placing your initial food order. Offer not valid on Bank Holidays, Mother's Day, Father's Day, Valentine's Day, Festive Menu, Christmas Day and New Year's Eve. The voucher cannot be used in conjunction with any other offer or Spirit employee vouchers including friend & family vouchers. Voucher can only be used once. Copied, defaced or damaged vouchers will not be accepted. Proof of identity may be requested. Cash value of this voucher £0.00000001. This voucher is not transferable. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Flaming Grill, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.
Email Club Birthday Offer – Bottle of Wine
One free bottle of house wine when two or more adults order main courses (offer not available in Scotland). One voucher per party. The offer is only valid for the person named in the email. Proof of identity may be requested. The email voucher can only be used at Flaming Grill Pubs and must be presented when placing a food order. The offer is not available in conjunction with any other offer. The email voucher can only be redeemed during food service hours. Offer not valid on Bank Holidays, Mother’s Day, Father's Day, Valentine’s Day, Christmas Day and New Year’s Eve. The voucher can only be applied to one transaction. Copied or damaged vouchers will not be accepted. Cash value of this voucher £0.00000001. The voucher is not transferable. Offer valid to over 18’s only. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time.
Email Sign Up Offer
The voucher must be presented when placing your food order and entitles the bearer to 20% off your food bill at a participating pub. Voucher can only be redeemed during normal food serving times. Voucher can only be applied to one transaction. The voucher cannot be using in conjunction with Spirit employee vouchers including friend & family vouchers. Only one voucher per person, per transaction. Offer subject to availability. Photocopied, defaced or damaged vouchers will not be accepted. Offer not valid on Bank Holidays, Mother's Day, Father's Day, Valentine's Day, Christmas Day and New Year's Eve. Voucher cash value £0.0000001. The voucher is not transferable. We reserve the right to amend, cancel or withdraw this offer at any time. Promoter: Flaming Grill, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ
Early Booking Offer - Free Bottle of Prosecco with Festive Dining
Offer available with bookings placed for Festive Fayre or Christmas Day Menu up to and including 1st October 2016. Enjoy one free bottle of prosecco when you book for a table of 6 or more and dine between 15th November and 31st December 2016. Offer Subject to availability. Offer excludes pubs in Scotland. We reserve the right to alter or amend the offer at any time.
Promoter: Spirit Pub Company (Managed) Limited, trading as “Flaming Grill”, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ